Terms of Service : 





Effectivedate October 9, 2026.  These Terms of Service ("Terms") govern your use of the website empiresatellite.com (the "Site") and the installation and related services provided by Empire Satellites ("Empire Satellites," "we," "us," or "our"), a business based in Moreno Valley, California. By using the Site, requesting a quote, or scheduling a service, you agree to these Terms. If you do not agree, please do not use the Site or our services. 1. Our Services Empire Satellites provides professional Starlink installation services, including mounting, cable routing, equipment setup, and related on-site work. We also offer RingCentral VoIP phone service, which may be bundled with a Starlink installation. The specific work, equipment, and price for your job will be described in your quote, estimate, or invoice. 2. Service Area We serve customers in Riverside County, Los Angeles County, and San Diego County, California. We may decline or reschedule requests outside these areas or where a site cannot be safely accessed. 3. Independent Installer; Third-Party Services Empire Satellites is an independent installation company. We are not owned or operated by Starlink or SpaceX. "Starlink" is a trademark of Space Exploration Technologies Corp. Starlink equipment, internet service, subscriptions, billing, and support are provided by Starlink under its own terms, and any issues with the Starlink service itself must be taken up with Starlink. RingCentral services are provided by RingCentral and are subject to RingCentral's own terms of service and policies, which you agree to when you activate the service. We are not responsible for outages, changes, or performance of third-party services. 4. Quotes, Pricing, and Payment Quotes are estimates based on the information you provide. The final price may change if site conditions differ from what was described, or if you request additional work. Payment is due [PAYMENT TERMS, e.g., "upon completion of the installation"]. We accept [ACCEPTED PAYMENT METHODS]. [LATE PAYMENT / DEPOSIT POLICY, if any. Delete this line if not applicable.] 5. Scheduling, Cancellations, and Rescheduling We will give you an appointment window and make reasonable efforts to arrive on time, but delays can occur because of weather, traffic, or earlier jobs. If you need to cancel or reschedule, please contact us at least [NOTICE PERIOD, e.g., 24 hours] before your appointment. [CANCELLATION OR TRIP FEE POLICY, if any.] 6. Customer Responsibilities To receive our services, you confirm and agree that: You are the owner of the property, or you have written permission from the owner (and any HOA or landlord, if required) to have equipment installed and to allow mounting or drilling. An adult will be present at the appointment, or you have given us clear access to the work area. You have chosen or will activate a Starlink account and are responsible for its subscription and payments. The information you give us about the property and the requested work is accurate. 7. Installation Conditions and Performance Starlink performance depends on factors outside our control, including obstructions such as trees and buildings, weather, network congestion, and Starlink's own service availability. We select mounting locations using our professional judgment, but we do not guarantee any specific internet speed, uptime, or signal quality. Mounting may require drilling or fastening into roofs, walls, or other structures. We take reasonable care, but we are not responsible for pre-existing damage, hidden conditions (such as concealed wiring, plumbing, or structural weakness), or the condition of materials that were already in place. 8. Workmanship Warranty We warrant our installation workmanship for [WARRANTY PERIOD, e.g., "one (1) year"] from the date of installation. If a defect in our workmanship appears during that period, we will repair it at no charge. This warranty does not cover: (a) Starlink or other equipment, which is covered only by the manufacturer's warranty; (b) damage from weather, accidents, pets, animals, or misuse; (c) changes or repairs made by anyone other than us; or (d) problems with third-party internet or phone service. 9. Limitation of Liability To the fullest extent permitted by law, Empire Satellites will not be liable for indirect, incidental, special, or consequential damages, including lost income, lost business, or loss of data, arising from our services or your use of the Site. Our total liability for any claim related to a service will not exceed the amount you paid us for that service. Nothing in these Terms limits liability that cannot be limited under California law, including liability for fraud, willful misconduct, or gross negligence. 10. Use of the Site You agree to use the Site only for lawful purposes and not to interfere with its operation or attempt to gain unauthorized access. The Site's content, including text, logos, and images, belongs to Empire Satellites or its licensors and may not be copied or reused without our permission. The Site is provided "as is," and we do not guarantee that it will always be available or error-free. 11. Privacy and Communications When you contact us, call us, or submit a form, we collect information such as your name, phone number, and address so we can respond to your request and perform the work. Please see our Privacy Policy for details on how we collect, use, and share information. 12. Governing Law and Disputes These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Riverside County, California, and you consent to that venue. We encourage you to contact us first so we can try to resolve any concern directly. 13. Changes to These Terms We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Your continued use of the Site or our services after changes are posted means you accept the updated Terms. 14. Contact Us Empire Satellites Moreno Valley, California.
Phone:1-888-221-4749, Email: Contact@empiresatellite.com Website: empiresatellite.com